While we generally think of benchmarking as a modern concept, it’s something that has been around for a long time. (The name has its origins in the horizontal markings surveyors chiseled into stone buildings centuries ago in Europe.) For a business, benchmarking is critical, so it comes as no surprise that getting out of the office to see what others are doing is a longstanding tradition at Johnson & Johnson. In fact, in 1899, Fred Kilmer went to Europe on a working vacation to do just that: benchmarking.
In 1899, the U.K. (home to Sir Joseph Lister) and Germany (home to microbiology p